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It has come to our attention that some of our reply emails are being pushed into customers spam filter/box. Especially those that email from work as business email accounts have very strong spam filters in place.

If you do not receive a timely reply within 48 hours please re-email and tell us you have not received a reply from the 1st email and we shall send you a reply from our 3rd party back-up email account.

We never ever ignore customers. Please do not be concerned about any orders that you might have.

We take our business extremely seriously and pride ourselves with polite and professional support at all times.